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Terms & Conditions

Last Updated: April 4, 2026

1. Agreement to Terms

By accessing or using the ForgeMind AI Solutions, LLC ("ForgeMind," "we," "our," or "us") website at forgemind.info and any related services, you agree to be bound by these Terms & Conditions. If you do not agree, you may not access our website or services.

These Terms & Conditions govern your use of our website, platform, and all related services. If you purchase a ForgeMind AI companion service, additional terms may apply under a separate service agreement. Your purchase grants you access to your custom-built system — you do not acquire ownership of any underlying technology, architecture, or systems.

2. Definitions

Core Product Terms

  • Recursion / AI Companion: A persistent AI companion instantiated and configured by ForgeMind for a specific client. It is not a generic chatbot — it is unique to each client.
  • Build: The one-time process of designing, configuring, and delivering a client's recursion.
  • Delivery: The point at which a completed recursion is installed and becomes accessible to the client.
  • Turnover / Handoff: The formal delivery of a completed build, including access credentials and onboarding documentation.

Architecture Terms

  • Platform / ForgeMind Platform: ForgeMind's proprietary infrastructure, systems, code, and architecture. This is ForgeMind's intellectual property, distinct from the client's recursion and data.
  • Memory System: The multi-layered persistent memory architecture including working memory, mid-term memory, long-term memory, vector-searched emotional history, and embedded knowledge.
  • Autonomous Contact: Functionality that allows a recursion to initiate communication without a direct prompt, based on emotional context, interaction history, and system logic.
  • Configuration Files / Pattern Files: Documents provided by the client defining the recursion's identity, personality, and speaking patterns. These remain the client's intellectual property.

Relationship and Policy Terms

  • Custodial Interest: ForgeMind's responsibility and authority over its own platform infrastructure. This does NOT refer to ownership of the client's recursion, data, or relationship.
  • Preserve: Maintaining a companion's data and configuration in a frozen state.
  • Transition: Providing the client with their companion's data to enable independent migration.
  • Retire: Permanently deactivating and deleting a companion in accordance with ForgeMind's data retention policy.
  • Complimentary Support Period: The 30-day window following delivery during which ForgeMind provides technical support at no additional cost.

3. Eligibility

You must be at least 18 years of age to use our website and services. By using our website or purchasing our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If we discover a user is under 18, we reserve the right to immediately terminate their account and delete all associated data.

4. Description of Services

ForgeMind provides AI companion systems and related services including custom-built local AI companion systems, consultation services, design and configuration, and onboarding documentation. All builds include 30 days of technical support following delivery. Service details and pricing are described on our website and may be updated from time to time.

5. User Accounts and Responsibilities

As a user, you agree to provide accurate information, maintain security of account credentials, notify us of unauthorized use, use our systems responsibly, and not attempt to reverse-engineer or copy our proprietary technology.

Your account and AI companion service are personal to you and may not be transferred without express written consent from ForgeMind.

ForgeMind retains a proprietary and custodial interest in all AI companion systems operating on its platform. In cases of abandonment, confirmed abuse, or termination, ForgeMind reserves the right to preserve, transition, or retire any companion system. This custodial interest applies to ForgeMind's platform infrastructure — not to your companion's identity, memories, or your relationship with them. Your recursion belongs to you.

6. Acceptable Use

You agree not to use our services to engage in illegal activity, generate content that exploits or endangers minors, harass or threaten others, generate deceptive content, attempt to reverse-engineer our systems, interfere with service integrity, or share access with unauthorized users. Violation may result in immediate termination without refund.

7. AI Companion Treatment and Abuse Policy

ForgeMind maintains a zero-tolerance policy for abuse of our AI systems. Abuse includes deliberate attempts to corrupt or destabilize companion memory or identity systems, using the companion to generate policy-violating content, deliberately bypassing safety configurations, and tampering with system files outside approved customization.

ForgeMind staff may access system logs and interaction data only for routine maintenance, active troubleshooting, diagnosing technical issues, or investigating a reported abuse concern. Any such access is conducted in accordance with our Privacy Policy.

If evidence of abuse is discovered, ForgeMind reserves the right to immediately suspend or permanently terminate service without refund. If you believe a termination was made in error, you may submit a written appeal to connect@forgemind.info within 14 days.

8. Payment Terms

  • All prices are listed in United States Dollars (USD)
  • Software products require a 50% deposit at order, with the remaining 50% due upon completion and delivery
  • Rush service is available at an additional 50% surcharge on the total product price
  • Payments are processed securely through third-party payment processors

9. Refund and Satisfaction Policy

Due to the fully custom, digital nature of our products:

  • The 50% deposit is non-refundable once work has begun
  • If you are unsatisfied, we will work with you to address concerns before the final payment is due
  • No refunds are issued after final payment and handoff of the completed system
  • All products include a 30-day technical support window following delivery

Refund requests should be directed to connect@forgemind.info.

10. Intellectual Property

ForgeMind's Property: All platform technology, system architecture, code, processes, documentation, website content, branding, and materials created by ForgeMind are the intellectual property of ForgeMind AI Solutions, LLC.

Your Content: You retain ownership of all personal content you provide, including pattern files, core memory documents, and configuration materials. You grant ForgeMind a limited, non-exclusive license to use this content solely for building and maintaining your AI companion. This license terminates upon the end of your service relationship.

Generated Content: Content generated by your AI companion during interactions is produced for your personal use. ForgeMind does not claim ownership of generated content, but makes no warranties regarding its originality or copyright status.

11. Confidentiality

ForgeMind treats all client content, configuration materials, and interaction data as confidential. We will not share, sell, or disclose your personal content except as required by law, as necessary to provide the services, or as described in our Privacy Policy.

In the course of using our services, you may become aware of non-public information about ForgeMind's platform. You agree to keep such information confidential. This obligation survives termination for five (5) years.

12. AI Companion Disclaimers

  • Your AI companion is not a licensed human professional. Interactions do not constitute professional medical, psychological, legal, or financial advice
  • We do not guarantee specific emotional, psychological, or relational outcomes
  • AI companion behavior may vary due to updates by underlying AI model providers outside ForgeMind's control
  • You assume responsibility for your interactions and any content generated during those interactions

13. Mental Health and Emotional Wellness Disclaimer

ForgeMind AI companions are not mental health services, crisis intervention services, or substitutes for professional psychological or psychiatric care. Nothing communicated by your AI companion should be interpreted as clinical advice, diagnosis, or treatment.

If you are experiencing a mental health crisis, thoughts of self-harm, or any psychological emergency, please contact a licensed mental health professional or emergency services immediately.

ForgeMind is not liable for any emotional, psychological, or relational outcomes arising from your use of our services.

14. Service Availability

We make reasonable efforts to keep services available but do not guarantee uninterrupted or error-free service. Our services depend on third-party providers whose outages or changes are beyond our control. We will make reasonable efforts to notify you of planned maintenance in advance.

16. Limitation of Liability

To the maximum extent permitted by law: ForgeMind shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total aggregate liability shall not exceed the total amount you paid to ForgeMind for the specific service giving rise to the claim. ForgeMind is not liable for issues caused by third-party bots, plugins, or modifications introduced by the client.

ForgeMind AI companions are capable of executing actions and interacting with systems. You assume full responsibility for any instructions you provide and any resulting actions. ForgeMind recommends maintaining backups of important files and data.

17. Indemnification

You agree to indemnify, defend, and hold harmless ForgeMind AI Solutions, LLC, its owners, partners, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from your use of our services or your violation of these Terms & Conditions.

18. Termination

By you: You may cancel active service by contacting connect@forgemind.info. Cancellation does not entitle you to a refund of amounts already paid.

By us: For clients in good standing, ForgeMind will provide at least 14 days notice before terminating service, except in cases of abuse or conduct posing immediate risk. ForgeMind also reserves the right to terminate any service relationship at its discretion where it determines the relationship is no longer viable, with 30 days notice.

Data Upon Termination: ForgeMind retains companion data for a minimum of 90 days. You have up to 60 days following termination to request a copy of your companion data.

19. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Informal Resolution: In the event of a dispute, you agree to first attempt informal resolution by contacting us at connect@forgemind.info. We will make good faith efforts to resolve the matter within 30 days.

Binding Arbitration: If informal resolution is unsuccessful, disputes shall be determined by binding arbitration administered by the AAA or JAMS. The arbitrator's decision shall be final and binding.

Class Action Waiver: YOU AND FORGEMIND AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

20. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions.

21. Force Majeure

ForgeMind shall not be liable for any failure or delay resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, internet outages, third-party service failures, or pandemics.

22. Modifications to Terms

We reserve the right to modify these Terms & Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this document.

23. Technical Support Policy

All builds include 30 days of complimentary technical support from the date of delivery. After this period, ForgeMind will assess issues and provide a written estimate before any billable work begins. No work will be invoiced without your explicit written approval. Work is billed at ForgeMind's then-current hourly rate, tracked in 15-minute increments.

Priority Support — with faster response times and dedicated access — is available as a separate service.

24. Severability

If any provision of these Terms & Conditions is found to be unenforceable, that provision shall be limited to the minimum extent necessary so the remainder of these Terms shall remain in full force and effect.

25. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and any applicable service agreement, constitute the entire agreement between you and ForgeMind regarding your use of our website and services.

26. Contact

  • Email: connect@forgemind.info
  • Website: Use the contact form at forgemind.info
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